4/16/2021 7:47:36 PM
Incredibly disappointed with their delivery service. My family and I had purchased a sofa and a computer chair and they promised they would have it delivered within 1 week or so. This was on the 15th of March. It has now been over a month and they have yet to deliver what was promised. They have indefinitely delayed the date for when our furniture will arrive and said it was due to COVID-19 complications regarding their warehouse. I would have no problem with this had the sales representative not lied to our faces stating that all furniture was in stock. We have since wanted to refund our purchase and they have yet to even respond.
Absolutely abysmal service. This is the first and last time we will buy from American Furniture Warehouse.
4/15/2021 4:38:40 PM
Jimmy was very patient and courteous with us. We didn't purchase with you guys because there was no negotiation of pricing. Sorry, wish we could've bought due to Jimmys great service
4/14/2021 8:29:33 PM
I went in and fully furnished my home at American Furniture and after that my account was charged and hacked 2 times i hate this place I'll never go back and i suggest everyone keeps an eye on there cards they pay with who ever did this must have worked with management or in the accountant department to be able to have access and charge my account my bank is investigating and 2 times in 1 month they even called my bank and said I am her husband and need to charge $30,000 they put a woman on the call but due to lack of info they coukdnt proceed then the second attempt they charged $1300 so tell me if this was an honest company where did this furniture be delivered too I hate them and I regret giving them my business