Help Center - Pick Up

• Receipt, Valid ID, and physical credit card used for payment must be present at time of pick up at the warehouse.
• Bring an appropriately sized vehicle or trailer to haul your furniture home. This is a common problem we see at our loading dock. We will not risk injury to you or others to load your purchase.
• Bring blankets or other packaging if you are picking up an unwrapped floor model.
• Be ready for a workout when you get home! Furniture is heavy, bulky and can be awkward to move.
• Have the necessary tools to finish assembly of your furniture. Almost ALL furniture will require some assembly. Hardware, legs, wooden feet, etc. are usually not attached. Before discarding packaging, make sure you have thoroughly checked for all hardware that is required for set up and assembly.
• Be prepared to discard the packaging. With larger purchases, you’ll be surprised at how much packaging you’ll have to dispose of!

We stock thousands of items for immediate, same day pick up! However, should you decide that pick up is not for you, we’re happy to offer our Platinum Delivery Service for a reasonable delivery fee. We’ll inspect, deliver and place your furniture in your home and recycle all packaging materials while you relax! It’s the best value in the business!