9/10/2018 4:19:14 AM
I am enjoying the furniture that I bought from your store. The accent chair matches perfectly with the couch. Thanks!
9/5/2018 3:10:44 AM
Appreciate the style & quality I got for a very low price. My purchase and delivery in Pueblo 2 or 3 years ago was seamless: no hitches whatsoever (delivered to Weston, CO). Am also very pleased with furniture I purchased this year from Westminster store and had delivered to Missouri. The salesperson, however, did not seem as familiar and knowledgeable re: furniture and store operations so process seemed to retake a long time. Two of the pieces arrived in the wrong color and were returned with a credit promised (that was in June). Did not materialize but a very nice CSR in the store yesterday made necessary contacts and has provided me w/receipt for the credit. The delivery men were awesome and did great job with everything.
8/28/2018 4:55:18 AM
8/28/2018 4:31:11 AM
Great service, choices too.. love my new furniture it is comfy
8/28/2018 3:05:09 AM
Jordan was very nice and helpful!
8/27/2018 8:30:59 PM
Overall,experience was good
8/27/2018 5:14:36 PM
Often the piece of furniture I want is not in stock but I have been lucky the last two visits.
8/27/2018 4:40:38 PM
point of sale and delivery customer service were both excellent.
8/27/2018 4:30:48 PM
As always, we’re very pleased with American Furniture.
8/27/2018 4:21:58 PM
I was looking for a particular item, and the salesperson immediately knew where to find it (the last one, all the way across the store!). Very helpful staff, and great selection. Nearly our all of our furniture is from AFW, and has been purchased over the last 15 years. No complaints whatsoever!!
8/27/2018 2:54:53 PM
Always a good value for what you pay!!!
8/27/2018 3:08:21 AM
The young man that helped us was kind and patient and helped us find exactly what we wanted and answered all of our questions.
8/26/2018 4:57:28 PM
All five stars! Awesome buying experience! Nice furniture at a good price.
8/26/2018 3:56:52 PM
We have purchased much of our furnishings for our lodging from American Furniture Warehouse. Each time the selection has been great and the customer service excellent. Thank you.
8/26/2018 2:55:39 PM
They got us exactly what we wanted and needed for our home. Now it looks really great and like a really well loved and cared for place to be! MB
8/26/2018 2:54:10 PM
Excellent furniture and customer service. Mina, in particular, has been very helpful. We have asked for her each time we come in and the service has been very good.
8/25/2018 10:07:00 PM
We have been buying furniture for 15 years for residents in nursing homes. I have asked before for a professional discount, but never heard from anyone. You can check our records to see the thousands$$ we have so. Thanks for considering this
8/25/2018 6:30:33 PM
Sales dept was great...Getting it delivered was a different story. Had to wait for me to CALL them when it came in the store from backorder. When delivered saw the man carry the love seat by himself & dropped it outside. When they set it up saw leg was scratched. so they sent me another one. BUT upon inspection another leg was also scratched. They were way to much in a hurry to leave & go to another stop >:(
8/25/2018 5:00:12 PM
Great selection , maybe a few employees might need an attitude adjustment
8/25/2018 4:52:40 PM
8/25/2018 4:31:32 PM
Customer service was very good. Very helpful. Have been a customer for awhile
8/25/2018 3:37:39 PM
Love their customer service
8/25/2018 3:17:58 PM
Great service, great prices.
8/25/2018 3:23:53 AM
Great customer service
8/25/2018 2:55:30 AM
Great customer service
8/24/2018 4:12:33 PM
Delivery guys were great
8/24/2018 3:47:50 PM
We've been buying from AFW for over 20 years; they're always easy to deal with.
8/24/2018 3:42:05 PM
Reasonable prices and good selection to choose from.
8/24/2018 2:50:35 PM
I've been a long-time customer, but lately the quality of the products hasn't been up to snuff.
8/24/2018 2:30:17 PM
They worked with me on switching my delivery date And they were there to deliver when they said they would be. The movers were great and made the delivery experience fast and enjoyable! Definitely will order from them again!
8/24/2018 2:20:50 PM
Great customer service. Good quality furniture. Quick and super easy financing, I didn't have to pay a single cent in interest!
8/24/2018 1:56:11 PM
I wanted to find everything to furnish my new apartment while at AFW. When I asked 2 different employees "why is it so hot in here?" I was told that the AC had been out for the past 2 weeks! The only reason I bought the sofa and chair was because as I was complaining and leaving the young lady said she could ring me up there and I'd be out of the store in 5 minutes. As I was leaving she pointed out a coffee table and side tables which I liked and needed but simply was far too hot to stay, she gave me her card. I called later and the young lady Mina Hanley was so sweet she said she could add those tables to the order I placed in the store so I didn't have to come back in (which I would not have done). Otherwise I would not have even got those. It was really unbearably hot in your store! Several shoppers were complaining when we were in same areas and they too said they planned to get furniture that day but were going elsewhere. On the way out I asked when it was to be fixed assuming someone was working on it and was told Jake Jabs came in to see for himself today but they had no idea when they'd hire someone to fix it. Very disappointed that it wasn't addressed when AC first went out obviously management knew it was hot due to industrial size, worthless fans by desk. I felt bad for the staff working in the heat. The delivery guys were great!! On time, friendly, careful with my furniture, asked me to inspect it to make sure it was in mint condition, asked me if it was placed exactly where I wanted or did I want them to move it, awesome crew!! Give those boys a raise! 😀. Everything was ok but I'm telling you the AC being out and the fact it took Jake Jabs (according to girls at front desk on first floor) 2 weeks to even come and see if it even needed to be fixed I felt was bad business! Doesn't he have a manager he trusts that when the manager says "people are leaving and not buying because it's so darn hot in here we need to fix the air" that Jake can just say "get it fixed NOW"? Bad business practice Jake. 😕
8/23/2018 8:50:53 PM
Experience at the warehouse itself was good; we are happy with our purchase, but delivery was unprofessional.
8/23/2018 5:12:02 PM
Hi there!!! I haven’t shopped at this one since the beginning of 2017. Good experience. I had the best experience ever at the Thornton store. Left a review for that already.
8/23/2018 2:26:46 PM
wonderful furniture, great people!
8/22/2018 10:41:29 PM
They don't bug you on the sales floor but are around to answer any questions you may have - I greatly appreciate that!
8/22/2018 8:08:00 PM
You helped start the next stage of my life (ie:retirement) in a great way with great furniture.
8/22/2018 1:24:11 AM
Staff are always helpful & pleasant to work with.
8/21/2018 10:11:47 PM
Sales lady was great finding a loveseat my parents could get in and out of.
8/21/2018 6:52:54 PM
The manager or asst. manager was great in helping us exchange our mattress for one we found more comfortable. No hassels
8/21/2018 3:27:06 PM
8/20/2018 9:58:22 PM
Called ahead to see if item was in. When told there was limited stock salesperson offered to hold it for me. We zoomed right over to pick it up. Couldn't have been happier since none of the other AMF locations had it in stock either.
8/20/2018 4:43:42 PM
James who assisted us was very helpful, polite, not pushy and followed up on our requests.
8/20/2018 3:03:28 PM
I was doing an exchange on a mattress. The sales people didn't seem to interested in helping. But the lady up front that does the checkout was fantastic.
8/20/2018 2:20:22 PM
Loading dock crew was awesome!
8/20/2018 2:09:34 PM
Always great costumer service and delivery. Bought a whole house full of furniture from AFW.
8/20/2018 5:37:30 AM
Outstanding customer services
8/20/2018 4:45:40 AM
Always great service, good products and excellent prices!
8/19/2018 4:16:49 PM
Iam totally satisfied. I definitely would recommend buying merchandise American furniture warehouse. Service is exceptional.
8/19/2018 3:56:47 PM
Wrong item pulled. I live 1500 miles away; so I have to make arrangements to exchange the incorrect item.
8/19/2018 3:55:26 PM
The two women who helped me were amazing. One was in the showroom, Tanya I believe. The other was on the phone. Her name was Espinosa. She could not have been more professional, efficient, kind and helpful. Because of these women, I'll be back and I'll recommend you to everyone I know. Thank you.
8/19/2018 3:16:09 PM
We love AMF! We decorated our entire new home at AMF. There is a wide selection and the accessories are fun and affordable.
8/19/2018 2:17:51 PM
Great service as usual. Been shopping at AFW since Jake and I had dark hair!!! 😅
8/19/2018 2:29:56 AM
We initially came in to find bedside tables and could not find anything that fit our needs. But we did find find nice bar stools that fit one need very well.
8/19/2018 12:29:07 AM
Ann Domah is the best!! Regardless if we're purchasing a small table or a house full of furniture she treats us as her #1 customer. I'm sure all her customers feel the same!
8/18/2018 9:23:16 PM
I love my mattress and adjustable frame that was delivered on time with no problems.
8/17/2018 3:10:13 PM
8/17/2018 3:01:40 PM
Great selection, pricing and customer service!
8/17/2018 2:59:31 PM
The sales person was the best great place to shop
8/16/2018 8:41:39 PM
Fair pricing and good customer service. To bad are furniture was destroyed 2 months after buying it due to storm we will have to come back soon for more stuff :/
8/16/2018 6:10:40 PM
My stuff still hasn't arrived.
8/16/2018 5:44:46 PM
American Furniture Warehouse always has just what I need, at a good price. The staff is helpful.
8/16/2018 5:02:08 PM
The best as always. We really enjoyed working with the entire team and our sales professional helped every step along the way - from checking dimensions, to ensuring safe delivery of our long distance shipment. The furniture looks better than we imagined in our new beach home. As a CO native, so happy that AFW delivers across the U.S.
8/16/2018 3:15:37 PM
The sales team was no pressure and very informative about the products. The delivery crew was timely, quick and efficient. All were very polite and helpful!
8/15/2018 10:56:15 PM
Great customer service
8/15/2018 7:33:59 PM
The movers were awesome. Got the couch into my downstairs with no mishaps. Quick too.
8/15/2018 3:16:24 PM
Excellent Customer Service
8/15/2018 3:52:31 AM
Customer service at AFW is always #1.
8/15/2018 1:05:45 AM
Six months for a repair on my chair was unbelievably ridiculous. However, most of the staff at AFW are super nice so it's hard to be mad about it. Its pretty much the uppers in the company's fault for how they run things. You are still the best furniture store around. By the way, the different e every week sales banners are a joke, us customers aren't all idiots
8/15/2018 12:13:23 AM
The service representative was not the most pleasant. But he was ok. Maybe because we were just buying a rug.
8/14/2018 9:07:08 PM
I needed to return some furniture and I really appreciate the help from Elizabeth in customer service for making the transition run smoothly. The help I received in the store today from my salesperson James to checking out with the woman at the front (sorry can't recall name) was exceptional.
8/14/2018 8:46:26 PM
love american funiture
8/14/2018 8:03:03 PM
Smooth and easy
8/14/2018 7:25:50 PM
8/14/2018 6:54:15 PM
Great customer service unbeatable prices and quality Thank you AFW!
8/14/2018 6:47:16 PM
your staff was great. the delivery guys where fast efficient and very pleasant. a real joy working with your company. u have excellent staff that u should be very proud of
4/20/2013 8:16:52 PM
The massage chairs are amazing!